What international standards do the rigging you produce comply with?
All products have passed certifications such as CE (EN 13414) and ISO quality testing certificates, and support third-party testing.
What is the minimum order quantity (MOQ)? Do you support samples?
Sample Policy: Free provision of standard samples, MOQ: 1 ton of standard products.
How long does it take from placing an order to shipping by sea?
Standard product: 15-20 days; Customized parts: 25-30 days.
Can we provide DDP (door-to-door) logistics services?
Supporting EXW/FOB/CIF/DDP and other terms, cooperating with shipping companies such as MAERSK/COSCO, and arriving at over 200 ports worldwide.
What payment methods are accepted?
T/T (30% deposit+70% final payment) LC、PayPal What should I do if I find any quality problems after receiving the goods? 24-hour response: Provide photos/videos of the problem, confirm and resend or refund.
Can installation and usage training be provided?
Free multilingual operation manuals are provided, and engineers can be arranged to provide on-site guidance for large orders.
